Frontend
Frontend
Java Swing interface for complaint registration, processing, search, filtering, comments, and statistics.
Étude de cas
Complaint Management System
Desktop application for managing student complaints with structured tracking, filtering, search, treatment comments, and statistics.
Rôle
Java desktop development, database modeling, DAO/service architecture, search/filter workflows, and statistics visualization.
- Java
- Swing
- MySQL
- JDBC
- DAO
- JFreeChart
- JavaBeans
Contexte
Vue d'ensemble
The complaint management system focuses on academic complaint tracking where status, comments, filtering, and statistics support follow-up.
Problème
Academic institutions need a structured way to register, process, filter, and analyze student complaints without losing treatment context.
Objectifs
- Complaint registration, processing status, comments, search, and filtering are organized in a desktop workflow.
- DAO/service architecture separates data access from application logic.
- README includes UML and architecture diagrams plus a demo video.
Solution
Ce qui a été construit
Built a Java Swing desktop application with MySQL persistence, DAO/service organization, status management, search, filtering, comments, and JFreeChart statistics.
Pourquoi cette approche
Java Swing, MySQL, JDBC/DAO, JavaBeans, and service organization were used to keep the application structured and maintainable.
Architecture
Une lecture structurée des blocs techniques et des responsabilités prévues dans le projet.
Backend
Backend
DAO and service organization with JavaBeans to separate data access and application behavior.
Base de données
Base de données
MySQL database modeled for students, complaints, processing status, comments, and reporting needs.
Authentification
Authentification
Authentication is not presented as the central feature; complaint tracking and processing workflows are the focus.
Intégrations
Intégrations
JFreeChart statistics, UML diagrams, architecture diagrams, database modeling, and README demo video.
Défis techniques
- Keeping complaint processing state visible and easy to update.
- Supporting search and status filtering without making the interface noisy.
- Modeling complaint data and statistics in a maintainable Java desktop app.
Décisions d'ingénierie
Complaint registration, processing status, comments, search, and filtering are organized in a desktop workflow.
DAO/service architecture separates data access from application logic.
README includes UML and architecture diagrams plus a demo video.
Qualité & tests
La qualité est présentée comme une démarche progressive : tests ciblés, lisibilité, analyse statique et décisions documentées.
Approche de test
The README documents architecture and database modeling, while the application separates concerns through DAO and service layers.
Maintenabilité et analyse
- Architecture lisible et responsabilités séparées
Résultats
- UML, architecture diagrams, database modeling, and demo video are available in the README.
- The project demonstrates Java Swing, DAO organization, and statistical visualization.
- No institutional production usage or processing metrics are claimed.
Leçons apprises
Ces apprentissages transforment le projet en preuve de raisonnement technique, pas seulement en liste de fonctionnalités.
- Transformer "Academic institutions need a structured way to register, process, filter, and analyze student complaints without losing treatment context." en décisions techniques explicites.
- Présenter les compromis de manière claire pour faciliter la revue par une équipe.
- Relier l'architecture, les tests et la maintenabilité à un problème concret.